The elderly care system “incentivises neglect” and could lead to a new abuse scandal, the health minister Norman Lamb warns as a review is launched into home-help services.
Frail pensioners suffer from care that is organised “by the clock”, with some visits lasting no more than 10 minutes while rushed workers are paid the minimum wage or less, according to Norman Lamb.
He will suggest that the crisis in home-care for the elderly could become the next abuse scandal to erupt, with failings potentially as serious as at the Mid Staffordshire NHS trust.
However, because pressure on services is so great, agency workers are in some cases paid to spend no more than 10 or 15 minutes with an individual. This leaves pensioners facing a choice of either being dressed or having a meal prepared for them during rushed visits.
In addition, there have been complaints that carers change too frequently, leaving elderly people to receive intimate care from strangers and with new staff not always being familiar with their needs.
Well, they're not working and have pretty much consumed all they're going to, they have no use anymore. That's the government doesn't care about the elderly!
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